Question 1

How can I get notified about new slime restocks?

Accepted Answer

Absolutely! Enter your email in the Email Alerts box below to get updates on restocks and special offers.

Question 2

What types of slime do you sell?

Accepted Answer

All the types.  Follow us on TikTok or Instagram and turn on your alerts for our posts to see what we're making before our restocks.

Question 3

How should I store extra inflated slime?

Accepted Answer

Store extra inflated slime in an empty slime container, another container, or a plastic storage bag. Do not reuse the container for food.

Question 4

Where is my email confirmation?

Accepted Answer

Check your "spam" or "junk" folder if you don't see our emails in your Inbox.

Question 5

Where's my package?

Accepted Answer

You can track your package using the tracking number that is sent to your email or phone by text. All orders start processing on Fridays, and a tracking number will be generated the following Monday/Tuesday. Make sure to check your "spam" or "junk" email folders for your shipping confirmation number.

Question 6

What is your refund policy?

Accepted Answer

All sales are final. Please watch our videos and read descriptions before buying. If you have questions, use the chat bubble on our site. If your order or subscription is canceled, you'll get a refund minus processing, shipping, and restocking fees. Check our Cancellation Policy for details.

Question 7

What is the age requirement to purchase slime?

Accepted Answer

You need to be 18 or older to buy slime and create an account. If you're under 18, ask a parent or guardian to help. For more details, check our privacy policy linked in the FAQ section at the footer of the website.

Question 8

How can I contact you?

Accepted Answer

Use the chat bubble at the bottom right of the screen to reach us.

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